e-Refund

Services

Electronic refund system

Tax-free digital transformation that connects with your existing environment.

Travelers receiving tax-free shopping assistance in a store

Connected to the way you work.

Preparing for the new system involves more than introducing new software. It means connecting staff operations, head-office management, data submission to the National Tax Agency and PSP integration with existing workflows.

Global Tax Free-Planet combines its API integration and automation experience as an authorized data transmission operator with dedicated IT and customer support teams to build tax-free systems suited to each store’s POS and operating environment.

POS integration to reduce checkout workloads

Connecting POS and tax-free systems helps reduce duplicate entry and verification work for store staff. We aim to simplify tax-free settlement and management at head office as well, supporting efficient operations for both stores and headquarters.

API integration and automation

Building on our API integration and automation solutions as a tax-free data transmission operator, we support integration with third-party POS systems and application design and maintenance. We connect the data flows required under the new system, including tax-free application data, customs verification results and refund information for PSPs.

An operating foundation that considers security and compliance

As a service handling payment and personal information, we develop a secure operating foundation with attention to PCI DSS and AML requirements. We have obtained PrivacyMark certification and work to provide a dependable environment through both system design and operational practices.

  • Attention to PCI DSS
  • Attention to AML
  • PrivacyMark

Integration with SMCC’s stera terminal

We are advancing preparations for the new refund method using stera terminal, the all-in-one terminal provided by Sumitomo Mitsui Card. Combining its domestic merchant network, Planet’s global expertise and Global Tax Free’s tax-free infrastructure, we aim to connect payment and tax-free data transmission in a single operational flow.

  • Sumitomo Mitsui Card Domestic merchant network
  • Planet Global expertise
  • Global Tax Free Tax-free infrastructure

Dedicated IT and customer support, beyond implementation

POS configurations and tax-free workflows vary by store. Global Tax Free-Planet’s dedicated IT and customer support teams assist with system integration, application design and maintenance, and individual operational needs to support ongoing tax-free operations.

An overview of data integration

Tax-free application data registered by stores is transmitted through an authorized data transmission operator to PSPs and the National Tax Agency’s tax-free sales management system. After customs verifies that goods have been taken out of Japan, the result is returned to the transmission operator and shared with each PSP. The entire process through to the refund is managed as a connected data flow.

  1. Tax-free application data submission
  2. Customs results and refund information
  • Store
  • GTF | Authorized transmission operator
  • Tax agency / customs
  • GTF
  • Traveler

Contact

Start with your current POS and operating environment.

We will review the configuration needed for the new system, based on integration with your existing systems.

Discuss system integration
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