Message from the Representative Director

Hello, everyone.

I am Kim Hyoungsoo, Representative Director of Global Tax Free-Planet K.K.

Global Tax Free-Planet K.K. is moving into a new phase of growth by bringing together the expertise and extensive operational experience built as Asia’s first tax-free processing agency with Planet’s global network, which has led the European tax-free market.

As tourism and retail markets around the world undergo major changes, tax-free services are expected to go beyond simply refunding taxes. They must also provide travelers with a convenient, reassuring shopping experience while contributing to the sustainable growth of merchants and business partners.

Through innovative IT systems and a stable operational framework, we will work to make tax-free services more convenient and operations more efficient. We will also build a sustainable business environment in which we can grow together with our customers, merchants and partners.

We will listen carefully to our customers, honor each commitment with integrity and responsibility, and pursue continuous improvement and innovation so that we remain a company people trust and choose.

As a global tax-free services partner connecting Asia and Europe, Global Tax Free-Planet K.K. will open up new possibilities in the Japanese market and create more comfortable and valuable tax-free shopping experiences.

We sincerely appreciate your continued support and patronage.