Illustration of travelers completing tax-free procedures at the airport

Moving to the refund method

Instead of exempting consumption tax at the point of purchase, travelers will pay the tax-inclusive price. After customs confirms that the goods are taken out of Japan at departure, the equivalent consumption tax amount will be refunded.

From November 1, 2026

  1. Tax-inclusive sale at the store
  2. Purchase information registered as tax-free data
  3. Traveler registers a refund method
  4. Obtain customs confirmation that the goods are being taken out of Japan at departure, within 90 days of purchase
  5. Refund after confirmation

What tax-free stores need to prepare

The new model requires changes not only to sales handling but also to tax-free data registration, refund guidance and data linkage with customs confirmation.

Global Tax Free-Planet supports businesses through systems and operational support designed for the new scheme.

Source: Japan National Tax Agency

Contact us about the new system